Black Limousines

About the client

Black Limousines provides premium chauffeured transport with upscale sedans and qualified drivers in Germany and major cities across Europe, backed by more than 12 years of experience.

limousine-service.com/

Task

• Optimise and increase the efficiency of the sales department.
• Create a website and automate the flow of incoming enquiries into the company's CRM.
• Work with the company's custom disposition system, which had limited capabilities.

Solution

We developed a custom website and connected it to the disposition system via REST API. When an enquiry arrives, the system sees the request immediately, and thanks to the internal calculators the sales department can make offers faster, reducing the risk of unprofitable quotes.

• Custom multilingual website
• REST API integration with the disposition system
• Automatic enquiry routing to the sales team
• Ongoing support since 2016

Results

The number of new enquiries increased, the speed of processing new enquiries grew by 60%, and the number of deals went up.